FEES AND PAYMENTS

Fees: We will inform you of our fees upon request, at time of booking or point of purchase. By continuing to engage us to provide the Services, or by purchasing our Products you agree to pay the required fees, including without limitation any applicable postage and delivery fees (for Products) notified to you, or any cancellation or failure to attend fees (for Services) as set out in these Terms.

Prices: Unless indicated otherwise, all of our prices for our Products and Services are in Australian dollars. All prices are subject to change with notice. Except as otherwise provided in these Terms, prices for items in an order are fixed once your order has been confirmed.

GST: If and when applicable, Australian Goods and Services Tax (GST) (or an equivalent or replacement goods and services tax) is payable on our Products and Services and if payable, will be set out on our invoices.  By accepting these Terms you agree to pay us an amount equivalent to the GST imposed on these charges.

Payments: Unless otherwise indicated or agreed by us in writing, all fees must be paid immediately following receipt of Service and paid at the time you place an order (for Products).  See the attached Annexures for specific details regarding payment for different Products and Services. We accept payments via cash, credit card, bank transfer and EFTPOS. We accept all credit cards other than American Express and Diners Club.

REFUND POLICY: If you request a refund for any Product or Service, we request you write or email us a request for refund outlining the amount to be refunded and the reason why you are requesting a refund. We will consider your request and will notify you of the outcome of your request within 14 business days.  Please note that we may refuse to give a refund for any of our Products or Services if you simply change your mind. Please see the attached Annexures for specific details regarding our refund policy for different Products and Services.